At Alator, we understand the pressure housing providers face when it comes to damp, mould, and indoor air quality. We know that behind every case is a real person or family, and it’s our job to help you act quickly, fairly, and with confidence.
Whether you're trying to resolve a damp complaint in line with Awaab’s Law, or looking to prevent issues as part of your wider asset strategy, TrakAer can support both.
Reactive: Quickly investigate tenant concerns with clear, impartial data and environmental consultancy reports.
Proactive: Monitor homes over time to catch early signs of risk and target repairs more effectively.
We come from a background in industrial air quality and environmental compliance — working in some of the most heavily regulated industries in the world. We bring that same care and precision to housing.
Our focus is on identifying the root cause of damp, mould, and poor air quality, and guiding you on how to put it right.
We offer two expert-led reports:
All findings are based on recognised industry standards to ensure transparency and confidence — whether for repairs, compliance, or legal support.
By placing our temperature, humidity and CO2 sensors in properties, we’re able to use a data-driven approach to quickly identify properties most at risk from damp and mould. This is how it works.
Identify properties for monitoring. Alator can use their environmental expertise to assist with the selection process.
Engage with tenants and staff to explain the process and address any questions or concerns. Alator can host lunch & learns, open discussions, training sessions or 1-to-1s.
Install the easy-to-fit sensors and gateways. Alator can advise on optimum placement and assist with installation, if required.
Data from the sensors is analysed by Alator then presented via your intuitive, online dashboard. The careful, simple design helps maintain focus on what is important.
Easy-to-read property risk reports are available with one-click. A Technical Advisor is on-hand to talk you through the data and offer expert advice.
Prioritise and implement effective predictive and proactive maintenance solutions based on data-driven decision-making.
Designed and manufactured in the UK by our partner Data Monitoring Systems (DMS), our discreet, user-friendly sensors monitor temperature, humidity, and CO₂. They are quick to install - typically within minutes - and can be powered by either replaceable batteries or mains electricity.
Data from the sensors is sent to our gateways, which can be mains powered or hardwired. Our gateways have long range communication meaning one gateway can service multiple properties and up to 200 sensors. They’re also not reliant on 2G so will be unaffected when the 2G switch-off takes place. Configurable measurement intervals means you are in control of the system, giving you complete freedom.
The data from the gateway is transferred to Alator for expert analysis before being uploaded to an intuitive, online dashboard. The careful, simple design helps maintain focus on what is important. Property risk reports are available in one, easy click.
Contact us to discover how our TrakAer solution can help you act fast, stay
compliant, and deliver long-term results for your tenants.
Estimated amount NHS spends each year treating illnesses associated with living in cold or damp housing.
Total compensation ordered by Housing Ombudsman to 222 damp and mould complainants.
Number of homes in England estimated to have some form of damp (2021).
Our Team have the perfect mix of housing and environmental experience, giving us an unique understanding of the technical, social and personal aspects of damp and mould, which is reflected in how we deliver our service.
Patrick McRedmond is our resident damp and mould expert and leads our team of Environmental Engineers in delivering our TrakAer Indoor Air Quality Service. With a BA in Geology and an MSC in Geoscience and Petroleum Studies, Patrick has extensive experience in environmental monitoring and is actively using that knowledge and experience to tackle damp and mould in housing.
Patrick’s worked with many social housing providers and installed 100’s of sensors in properties, working closely with Housing Officers, Maintenance Officers and tenants alike to provide expert advice and alleviate any concerns. He has a knack for explaining complex data in a way people can easily understand.
Always on-hand to offer guidance and support, Patrick’s hosted tenant lunch & learns, joined roundtable discussions and delivered many staff training sessions. If you’d like to chat sensors, data or anything else damp and mould related, please reach out to Patrick through our “contact us” page.
“The best part of my job is helping people understand, use and benefit from their data. Empowering tenants to take control of their air quality never gets old."
Discover how our data-driven solutions inform decision-making and empower success.
Alator Data Services is a trusted provider of data excellence.
